Email our Support Department
Staffed by our tiny team and volunteers from 9AM to 9PM EST during the Virtual Festival (Jan 29 – Feb 4, 2024). Please email in detail, and we will reply ASAP.
Virtual Theatre Live Chat Support
Access Eventive’s Live Chat Support from 9AM to 9PM EST. They can help solve most issues in the Virtual Theatre, including the VPN error message some users are experiencing. They are very quick to respond. Start a Live Chat with Support
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ReFrame Film Festival
P.O. Box 895, Peterborough, ON K9J 7A2