ReFrame strives to create an accessible festival experience for our patrons. Below you will find information about accessibility at the festival including accessing the virtual festival, income-based accessibility options, and physical accessibility information about our venue partners.
If you have questions about accessibility at ReFrame, or you are experiencing barriers to participating in the festival, please get in touch with Festival Director Kait Dueck at with the subject line: Accessibility. We would be happy to work with you to try and meet your accessibility needs!
ONLINE ACCESSIBILITY INFORMATION
We are excited to be presenting a virtual festival in 2023, as it allows more people to access festival films and programming.
- Many films are available with open captions, subtitles, or closed captions.
- You can find this grouping of films in the festival guide by clicking on the “Captions” tab.
- Some films require that the subtitles be turned on manually; all closed captions must be turned on manually.
- To turn on subtitles/closed captions for a film you are watching, click the gear icon in the player window, select “subtitles/closed captions” and then choose “English” (or other languages, if available). If you are not able to see the “gear” icon, or are not able to turn on captions/subtitles from another method on your device — and you require manual subtitles or captions — you will need to watch the film on a different device.
- Closed captions / manual subtitles will work when watching within most major web browsers (Chrome, Firefox, Edge), on AppleTV, and most tablets and phones. Certain Roku and Amazon Fire devices are not able to view the closed captions / manual subtitles.
Q&As, PANELS & LIVESTREAM EVENTS
- ReFrame will indicate when Q&As, panels and livestream events are available with either open or closed captions and/or ASL interpretation.
INCOME-BASED ACCESSIBILITY INFORMATION
ReFrame strives to keep prices low so that many community members are able to access our films and programs. However, we know income disparities present barriers to participation. Below are two programs that promote income-based accessibility.
- ReFrame offers a Pay-What-You-Can option for all individual film programs, this is intended to promote income-based accessibility.
- Pay-what-you-can tickets will be available for all film programs when the Film Guide is released in early-January.
COMMUNITY ACCESS PROGRAM
- ReFrame distributes a limited number of free Festival Passes and ticket packages to the community through the Community Access Program. These are available to the public through the Peterborough Public Library. ReFrame also partners with local advocacy groups and service organizations to distribute free tickets to their membership.