General Inquiries
Please contact , and our Executive Director will return your email as soon as possible. Due to lack of capacity, we regret that a phone contact is not available.
Email our Support Department
NOTE: this contact is for TECHNICAL SUPPORT DURING THE VIRTUAL FESTIVAL. Staffed by our tiny staff team from 9AM to 9PM EST during the annual Virtual Festival dates in late January/early February. Please email in detail, and we will reply ASAP.
Virtual Theatre Live Chat Support
NOTE: this contact is for TECHNICAL SUPPORT DURING THE VIRTUAL FESTIVAL. Access Eventive’s Live Chat Support from 9AM to 9PM EST. They can help solve most issues in the Virtual Theatre, including the VPN error message some users are experiencing. They are very quick to respond. Start a Live Chat with Support
Programming Information and Submissions
To submit a film for consideration at ReFrame Film Festival, please visit our FilmFreeway page. For information about programming and the film submission process, including free submission codes for local and Indigenous filmmakers, please contact our Creative Director at
We’d love to hear from you!
Reach our team directly by filling out the below form.
ReFrame Film Festival
P.O. Box 895, Peterborough, ON K9J 7A2